Does Hi-Doctor treat Eczema?

Not today. Hi-Doctor covers hair growth, weight management, sexual health and skin — acne, rosacea, melasma and ageing skin — and Eczema is outside that catalogue. Our doctors can't review the case through the platform.

Will you add Eczema in the future?

We expand the catalogue as new specialists join Hi-Doctor and country-level regulation allows it. You can drop your email below and we'll notify you if Eczema comes onto the platform.

What does Hi-Doctor recommend in the meantime?

If your question fits any of the areas we cover, an EU-licensed doctor reviews it in less than 2 hours on average. The plan is €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth; sexual health remains a €35 one-off consultation and a skin consultation is €40. If it does not fit, we recommend an in-person specialist.

What will you use my email for?

Only to notify you when Eczema is available on Hi-Doctor. We don't share data with third parties. We're GDPR-compliant and you can unsubscribe at any time.

Can I join the waiting list from Bruges?

Yes. Hi-Doctor runs 100% online across the EU. When Eczema becomes available, we'll email you and you'll be able to start the consultation from Bruges without travelling. If the treatment requires a prescription, the electronic prescription we issue is valid at any EU pharmacy under Directive 2011/24/EU.

What does a Hi-Doctor doctor review in an online consultation?

Your clinical history, current medication, allergies, relevant family history and the goals you share in the questionnaire. Everything through the private chat in your account — no WhatsApp, no SMS. The doctor decides if the case is eligible and explains it in less than 2 hours on average.

What is the private electronic prescription and why is it valid across the EU?

The private electronic prescription (Receta Médica Privada Electrónica) is issued by a licensed doctor in Spain. It is a PDF carrying every field required by EU Directive 2011/24/EU (patient, prescriber with country of registration, active ingredient, dose), which makes it legally recognised across all 27 EU member states. In Spanish pharmacies it is dispensed from the QR; outside Spain, the pharmacist dispenses the locally marketed equivalent of the same active ingredient.

How does Hi-Doctor work step by step?

1) Fill in an online medical questionnaire in about 4 minutes. 2) The plan is €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth; sexual health is €35 per consultation and a skin consultation is €40. 3) An EU-licensed doctor reviews your case and, if appropriate, issues an electronic prescription. 4) Collect it at any EU pharmacy. If the review is not approved, the applicable fee is refunded in full.

NOT YET ON HI-DOCTOR · Bruges

We don't treat Eczema on Hi-Doctor yet.

Chronic skin irritation with recurring flare-ups.

NOT YET ON HI-DOCTOR

We'll notify you when Eczema is available

NOT YET ON HI-DOCTOR

Eczema

Eczema needs an individual dermatology review. We're bringing dermatology onto Hi-Doctor; in the meantime we'll keep you posted by email.

TREATMENTS

Different needs, one process.

Choose what fits. The journey is identical.

All treatments

ONGOING PLANWeight loss

A medical consultation on your weight goal. Treatment if appropriate.

€25/month28-day treatment cycle

Explore weight loss

ONE-OFFSexual health

An absolutely discreet consultation for intimate concerns.

€35 one-offFull refund if not approved

Explore sexual health

ONGOING PLANHair growth

Medical assessment and tailored treatment for hair loss.

€15/monthBilled €45 every 90 days

Explore hair growth

ONE-OFFDermatology

Acne, rosacea, melasma and skin ageing — assessed from your photos by a licensed EU doctor, with prescription treatment only when appropriate.

€40 one-offFull refund if not approved

Explore dermatology

SKIN ON HI-DOCTOR

Skin is one of the areas our doctors do cover.

Acne, rosacea, melasma and ageing skin are reviewed online by an EU-licensed doctor for €40, and anything prescribed is applied to the skin. Eczema is not part of that consultation today — for it you still need a dermatologist you see in person.

See what a skin consultation covers

Licensed EU doctors

Doctor review in less than 2 hours on average

50,000+ patients served

Secure patient account

HOW IT WORKS · 5 STEPS

Five steps. No waiting room.

From the online consultation to ongoing follow-up — without leaving home.

5 minutes
Start your online visit
Answer a 5-minute health questionnaire from home.
Less than 2 hours
A doctor reviews your case
A licensed doctor reviews your answers and replies personally.
Refund guarantee
Review and payment
If not approved, we refund your €35 one-off in full.
EU pharmacies
Collect treatment from the pharmacy
Collect it at any EU pharmacy with your e-prescription.
4-week check-in
Ongoing support
Private chat, 4-week check-in, simple prescription renewal.

NOTIFY ME

Leave your email and we'll notify you when Eczema becomes available.

We only use your email for this notification. You can opt out at any time.

WHAT IT IS

Eczema (atopic dermatitis) is a chronic inflammatory skin condition that presents with flare-ups of intense itching, redness, dryness and sometimes small blisters or cracks. It is common in children but can persist or appear in adults.

The skin barrier in people with eczema does not function normally, leading to moisture loss and easier entry of irritants or allergens.

Treatment is determined by a doctor based on severity, location and the patient's age, combining skin-barrier care with topical or systemic medication when needed.

HOW COMMON IT IS

Atopic dermatitis affects approximately 15–20 % of children and 2–8 % of adults in Europe, with significant geographic variation.

European Academy of Dermatology and Venereology (EADV)

CAUSES

Genetic predisposition affecting skin-barrier function
Immune-system dysfunction with exaggerated inflammatory response
Altered skin microbiota
Environmental factors such as allergens, irritants or climate changes
Emotional stress as a trigger for flare-ups

TREATMENT APPROACHES

Intensive moisturising with specific emollients to restore the skin barrier
Topical corticosteroids of varying potency depending on flare severity and location
Topical calcineurin inhibitors as an alternative in sensitive areas
Identification and avoidance of identified triggers
General measures such as short lukewarm baths and gentle cleansers
Systemic treatment (immunomodulators or biologics) for moderate to severe cases under medical supervision

WHEN TO SEE A DOCTOR

See a doctor if flare-ups are frequent, intense or interfere with sleep and daily life. Also if signs of infection appear — yellowish crusts, increased pain or fever.

FREQUENTLY ASKED