Telepharmacy: Getting Medications Delivered to Your Door
Need to get medications delivered to your door in the EU? Hi-Doctor connects you with EU-licensed doctors for online consultations. Get your prescription in under 24 hours for just €25, valid at any EU pharmacy.
Telepharmacy: Getting Medications Delivered to Your Door
Looking for a convenient way to get your medication prescription online in the EU? Hi-Doctor makes it simple and secure. You can connect with an EU-licensed doctor, get your case reviewed, and receive a valid prescription – all without leaving your home. Our service offers a €25 flat online consultation fee, with your prescription issued in under 24 hours if appropriate. It's valid at any pharmacy across the EU, including Spain, Portugal, Italy, France, Germany, and more. Skip the clinic visit and get the care you need, fast.
How it works — get your medication prescription in 4 steps
- Fill out our quick online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
- A licensed EU doctor reviews your case individually and in private. If the doctor determines the treatment is not appropriate for you, your €25 fee is **refunded automatically** — there's no risk, you pay nothing.
- If approved, you receive a REMPE electronic prescription (a downloadable PDF file) directly in your Hi-Doctor account and via email within 24 hours.
- Print the PDF or show it on your phone — then present it at **any pharmacy in the EU** to collect your medication.
Who qualifies for the medication
Our EU-licensed doctors review each case carefully to ensure the medication is safe and appropriate for you. They will assess your medical history, current health status, and any potential contraindications. For certain medications, such as GLP-1s for weight management, specific criteria like BMI (Body Mass Index) will be considered.
What the medication actually does (and doesn't do)
The specific medication you are seeking has a particular mechanism of action designed to address your health concern. For example, some medications work by regulating hormones, others by affecting metabolism, or by targeting specific pathways in the body. It's important to understand that while these medications are effective when prescribed appropriately, results can vary and typically require consistent use over time. They are not 'magic pills' but tools to support your health journey as part of a broader plan.
Side effects and when to stop
Like all medications, there can be side effects. Common side effects are generally mild and temporary. Your doctor will discuss these with you during the consultation. It's crucial to be aware of any red flags, such as severe allergic reactions or unexpected health changes. If you experience concerning side effects, you should stop the medication and consult a healthcare professional immediately. Your Hi-Doctor physician will provide guidance on what to watch for.
Why Hi-Doctor vs. walking into a clinic
Hi-Doctor offers a modern, efficient alternative to traditional clinic visits. Here's why over 50,000 patients have trusted us, reflected in our 4.8 Trustpilot rating:
- Speed: Get a prescription in under 24 hours, compared to weeks of waiting for an in-person appointment.
- Price: A flat €25 consultation fee, clear and upfront, versus variable and often higher private clinic fees. Remember, if the doctor says no, you get your money back.
- Privacy: Everything happens securely within your private Hi-Doctor account via auditable chat – no reception desks, no waiting rooms, no in-person visits.
- Convenience: Access expert medical care from your phone or computer, anywhere in the EU, without the need to travel to a city-centre clinic.
Frequently asked questions
What happens if the doctor decides I'm not a candidate for the medication?
If the doctor determines the treatment is not appropriate for you, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.
Is the REMPE prescription valid outside Spain?
Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, any pharmacy in the EU (including France, Germany, Italy, Portugal, Netherlands, Belgium, Austria, and Ireland) is obliged to recognise and dispense from it. You receive a downloadable PDF you can print and present at the counter.
How do I actually collect the medication once I have the prescription?
Simply print the PDF prescription or show it on your phone at any EU pharmacy. The pharmacist will read the QR code or digital signature and dispense your medication.
Is it legal to get the medication online in my country?
Yes, it is legal to obtain a prescription via an EU-licensed doctor through a service like Hi-Doctor. The REMPE prescription issued is valid across the entire European Union.
How long does the prescription process take?
After you complete your questionnaire, an EU-licensed doctor reviews your case, and if approved, your REMPE prescription is issued within 24 hours.
Is my personal and medical data kept private?
Yes, your privacy is paramount. Hi-Doctor is fully RGPD-compliant, and all your personal and medical information is handled with the strictest confidentiality within your secure, private in-app account.
How much does an online consultation cost?
The online consultation with an EU-licensed doctor costs a flat fee of €25. This fee is refunded if the doctor determines the treatment is not appropriate for you.
