Sexual health5 minute read
Telepharmacy: Getting Medications Delivered to Your Door
Need to get medications delivered to your door in the EU? Hi-Doctor connects you with EU-licensed doctors for online consultations. Get your prescription in under 24 hours for just €35, valid at any EU pharmacy.

DIRECT ANSWER
An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.
Doctor reply in under 2 hours
Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.
EU-licensed doctors
Every case is reviewed by an EU-licensed doctor.
Electronic prescription
Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.
Looking for a convenient way to get your medication prescription online in the EU? Hi-Doctor makes it simple and secure. You can connect with an EU-licensed doctor, get your case reviewed, and receive a valid prescription – all without leaving your home. Our service offers a €35 flat online consultation fee, with your prescription issued in under 24 hours if appropriate. It's valid at any pharmacy across the EU, including Spain, Portugal, Italy, France, Germany, and more. Skip the clinic visit and get the care you need, fast.
How it works: get your medication prescription in 4 steps
- Fill out our quick online medical questionnaire (2–3 minutes) and pay the €35 consultation fee.
- A licensed EU doctor reviews your case individually and in private. If the doctor determines the treatment is not appropriate for you, your €35 fee is refunded automatically — there's no risk, you pay nothing.
- If approved, you receive a valid electronic prescription (a downloadable PDF file) directly in your Hi-Doctor account and via email within 24 hours.
- Print the PDF or show it on your phone — then present it at any pharmacy in the EU to collect your medication.
Who qualifies for the medication
Our EU-licensed doctors review each case carefully to ensure the medication is safe and appropriate for you. They will assess your medical history, current health status, and any potential contraindications. For certain medications, such as GLP-1s for weight management, specific criteria like BMI (Body Mass Index) will be considered.
What the medication actually does (and doesn't do)
The specific medication you are seeking has a particular mechanism of action designed to address your health concern. For example, some medications work by regulating hormones, others by affecting metabolism, or by targeting specific pathways in the body. It's important to understand that while these medications are effective when prescribed appropriately, results can vary and typically require consistent use over time. They are not 'magic pills' but tools to support your health journey as part of a broader plan.
Don't see your condition on Hi-Doctor yet?
Hi-Doctor is continuously onboarding EU-licensed specialists across new conditions. Register your interest and we'll notify you the moment a doctor is available for your case. In the meantime, see how the service works: €35 online consultation, reply within 24 h, full refund if the doctor decides the treatment isn't appropriate.
Side effects and when to stop
Like all medications, there can be side effects. Common side effects are generally mild and temporary. Your doctor will discuss these with you during the consultation. It's crucial to be aware of any red flags, such as severe allergic reactions or unexpected health changes. If you experience concerning side effects, you should stop the medication and consult a healthcare professional immediately. Your Hi-Doctor physician will provide guidance on what to watch for.
Why Hi-Doctor vs. walking into a clinic
Hi-Doctor offers a modern, efficient alternative to traditional clinic visits. Here's why over 50,000 patients have trusted us, reflected in our 4.8 Trustpilot rating:
- Speed: Get a prescription in under 24 hours, compared to weeks of waiting for an in-person appointment.
- Price: A flat €35 consultation fee, clear and upfront, versus variable and often higher private clinic fees. Remember, if the doctor says no, you get your money back.
- Privacy: Everything happens securely within your private Hi-Doctor account via auditable chat – no reception desks, no waiting rooms, no in-person visits.
- Convenience: Access expert medical care from your phone or computer, anywhere in the EU, without the need to travel to a city-centre clinic.
Your interest guides which specialists we add next.
If your treatment isn't yet among Hi-Doctor's covered specialties, register at hi-doctor.ai so a doctor can notify you the moment we can handle your case. Our EU-licensed doctors issue electronic prescriptions as a PDF valid at any EU pharmacy, and if the doctor decides the treatment isn't appropriate, the €35 consultation fee is refunded automatically.
COMMON QUESTIONS
Frequently asked questions
If the doctor determines the treatment is not appropriate for you, your €35 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.



