5 minute read
Telemedicine and Prescription Refills: A Convenient Process
Get your medication prescription online from an EU-licensed doctor. Hi-Doctor offers a €25 online consultation, with prescriptions issued in under 24 hours if appropriate. Pickup at any EU pharmacy.
DIRECT ANSWER
An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.
Doctor reply in under 2 hours
Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.
EU-licensed doctors
Every case is reviewed by an EU-licensed doctor.
Electronic prescription
Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.
Searching for a medication prescription online in Europe? Yes, you can get your medication through a licensed EU doctor without an in-person clinic visit. Hi-Doctor connects you with EU-licensed medical professionals who review your case individually. For a flat €25 online consultation fee, you can receive a valid electronic prescription in under 24 hours, if the doctor finds it appropriate. This prescription is valid at any pharmacy across the EU, making your healthcare convenient and accessible.
How it works: get your medication prescription in 4 steps
- Fill the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
- A licensed EU doctor reviews your case in private. If the doctor decides the treatment is not appropriate, your €25 is refunded automatically, so there is no risk.
- If approved, you receive a valid electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
- Print the PDF or show it on your phone and present it at any pharmacy in the EU to collect the medication.
Who qualifies for the medication
Our EU-licensed doctors assess each case to determine if medication is appropriate for you. They will look at your medical history, current health status, and other relevant factors. For example, for GLP-1 medications, a specific Body Mass Index (BMI) might be required, or certain contraindications could make the treatment unsuitable. The doctor prioritizes your safety and health, ensuring that any prescribed treatment aligns with medical guidelines.
What the medication actually does (and doesn't do)
Medications work in various ways, targeting specific mechanisms in your body. For instance, GLP-1 agonists help regulate appetite and blood sugar, leading to weight loss over time. It's important to have realistic expectations: results are not instantaneous and vary by individual. Our doctors will explain the mechanism of action, realistic timelines for seeing effects, and any limitations of the treatment during your consultation.
Don't see your condition on Hi-Doctor yet?
Hi-Doctor is continuously onboarding EU-licensed specialists across new conditions. Register your interest and we'll notify you the moment a doctor is available for your case. In the meantime, see how the service works: €25 online consultation, reply within 24 h, full refund if the doctor decides the treatment isn't appropriate.
Side effects and when to stop
Like all medications, there can be side effects. These are typically mild and temporary, but it's crucial to be aware of them. Your Hi-Doctor will inform you of common side effects and what to look out for. You will also learn about red flags that indicate you should stop the medication and seek immediate medical attention. Our goal is to ensure you are fully informed and confident in your treatment plan.
Why Hi-Doctor vs. walking into a clinic
Choosing Hi-Doctor for your medication prescription offers significant advantages over traditional clinic visits. With Hi-Doctor, you experience unmatched speed, often receiving your prescription in under 24 hours compared to weeks for an in-person appointment. Our transparent €25 flat consultation fee is more affordable than variable private clinic fees. Enjoy complete privacy with our in-app chat, avoiding reception desks and waiting rooms. Everything happens on your phone, eliminating city-centre travel. We've served over 50,000 patients, maintaining a 4.8 Trustpilot rating, reflecting our commitment to convenient and reliable care.
Your interest guides which specialists we add next.
If your treatment isn't yet among Hi-Doctor's covered specialties, register at hi-doctor.ai so a doctor can notify you the moment we can handle your case. Our EU-licensed doctors issue electronic prescriptions as a PDF valid at any EU pharmacy, and if the doctor decides the treatment isn't appropriate, the €25 consultation fee is refunded automatically.
COMMON QUESTIONS
Frequently asked questions
If the EU-licensed doctor determines the treatment is not appropriate for you, your €25 consultation fee is refunded automatically — you pay nothing if the treatment isn't approved.
