Telemedicine and Prescription Refills: A Convenient Process

Searching for a medication prescription online in Europe? Yes, you can get your medication through a licensed EU doctor without an in-person clinic visit. Hi-Doctor connects you with EU-licensed medical professionals who review your case individually. For a flat €25 online consultation fee, you can receive a valid REMPE electronic prescription in under 24 hours, if the doctor finds it appropriate. This prescription is valid at any pharmacy across the EU, making your healthcare convenient and accessible.

How it works — get your medication prescription in 4 steps

1. Fill the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
2. A licensed EU doctor reviews your case in private. If the doctor decides the treatment is not appropriate, your €25 is refunded automatically — no risk.
3. If approved, you receive a REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect the medication.

Who qualifies for the medication

Our EU-licensed doctors assess each case to determine if medication is appropriate for you. They will look at your medical history, current health status, and other relevant factors. For example, for GLP-1 medications, a specific Body Mass Index (BMI) might be required, or certain contraindications could make the treatment unsuitable. The doctor prioritizes your safety and health, ensuring that any prescribed treatment aligns with medical guidelines.

What the medication actually does (and doesn't do)

Medications work in various ways, targeting specific mechanisms in your body. For instance, GLP-1 agonists help regulate appetite and blood sugar, leading to weight loss over time. It's important to have realistic expectations: results are not instantaneous and vary by individual. Our doctors will explain the mechanism of action, realistic timelines for seeing effects, and any limitations of the treatment during your consultation.

Side effects and when to stop

Like all medications, there can be side effects. These are typically mild and temporary, but it's crucial to be aware of them. Your Hi-Doctor will inform you of common side effects and what to look out for. You will also learn about red flags that indicate you should stop the medication and seek immediate medical attention. Our goal is to ensure you are fully informed and confident in your treatment plan.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor for your medication prescription offers significant advantages over traditional clinic visits. With Hi-Doctor, you experience unmatched speed, often receiving your prescription in under 24 hours compared to weeks for an in-person appointment. Our transparent €25 flat consultation fee is more affordable than variable private clinic fees. Enjoy complete privacy with our in-app chat, avoiding reception desks and waiting rooms. Everything happens on your phone, eliminating city-centre travel. We've served over 50,000 patients, maintaining a 4.8 Trustpilot rating, reflecting our commitment to convenient and reliable care.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the EU-licensed doctor determines the treatment is not appropriate for you, your €25 consultation fee is refunded automatically — you pay nothing if the treatment isn't approved.

Is the REMPE prescription valid outside Spain?

Yes, REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, any EU pharmacy (France, Germany, Italy, Portugal, Netherlands, Belgium, etc.) can dispense from it. You receive a downloadable PDF you can print and present at the counter.

How do I actually collect the medication once I have the prescription?

Simply print the PDF or show it on your phone at any EU pharmacy. The pharmacist will read the QR code or digital signature and dispense your medication.

Is it legal to get the medication online in my country?

Yes, it is legal to obtain medication via an EU-licensed doctor who issues a valid REMPE prescription, which is recognized across the European Union.

How long does the prescription take?

If the doctor finds the treatment appropriate, you will receive your REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours of your consultation.

Is my data private?

Yes, Hi-Doctor is fully RGPD-compliant. Your personal and medical information is kept strictly private and secure within our auditable chat system, with no WhatsApp or SMS communication.

How much does it cost?

The online consultation fee is a flat €25. This fee covers the doctor's review of your case, and it is fully refunded if the doctor determines the treatment is not appropriate for you.