Telemedicine for Expats in Barcelona and Beyond: Your Health, Simplified

Need a medication prescription online in Spain, or anywhere in the EU? Hi-Doctor connects you with a licensed EU doctor to get the treatment you need, without the hassle of clinic visits. Our online consultation service makes it simple: for just €25, an EU-licensed doctor reviews your case, and if appropriate, issues a REMPE electronic prescription in under 24 hours. This prescription is valid at any pharmacy across the EU, including Spain, Portugal, Italy, France, Germany, and more.

How it works — get your medication prescription in 4 steps

1. Fill the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
2. A licensed EU doctor reviews your case in private. If the doctor determines the treatment is NOT appropriate, your €25 is refunded automatically — no risk, you pay nothing.
3. If approved, you receive a REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect the medication.

Who qualifies for the medication

Eligibility for any medication is determined by our EU-licensed doctors after a thorough review of your medical questionnaire. They assess factors such as your medical history, current health status, and other relevant criteria to ensure the treatment is safe and appropriate for you. For instance, medications for weight management often consider your BMI and any existing health conditions.

What the medication actually does (and doesn't do)

Our doctors will explain the mechanism of action for any prescribed medication in plain language. You'll understand how it works, what realistic results to expect, and any limitations. For example, GLP-1 medications work by mimicking natural hormones to regulate appetite and blood sugar, but they are most effective when combined with lifestyle changes. We believe in informed consent and setting realistic expectations from the start.

Side effects and when to stop

Before any prescription is issued, the doctor will discuss potential side effects associated with the medication. Common side effects are generally mild and temporary, but it's crucial to be aware of them. You'll also receive clear instructions on red flags that indicate you should stop the medication and seek medical advice. Our goal is to ensure your treatment journey is as safe and comfortable as possible.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor offers significant advantages over traditional in-person clinic visits:

• Speed: Get your prescription in under 24 hours, not weeks waiting for an appointment.
• Price: A flat €25 consultation fee, with a money-back guarantee if treatment isn't approved, compared to variable private clinic fees.
• Privacy: All interactions happen within your secure, RGPD-compliant Hi-Doctor account – no waiting rooms or reception desks.
• Convenience: Consult from your phone or computer, anywhere in the EU, without travel or time off work.
• Trust: Join over 50,000 satisfied patients. We proudly maintain a 4.8 Trustpilot rating, reflecting our commitment to quality care.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the doctor determines that the treatment is not appropriate or safe for you, your €25 consultation fee is refunded automatically. You pay nothing if the prescription isn't approved.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, any pharmacy in the European Union (France, Germany, Italy, Portugal, Netherlands, Belgium, Austria, Ireland, etc.) is legally obliged to dispense medication from it. You receive a downloadable PDF you can print or show on your phone.

How do I actually collect the medication once I have the prescription?

Simply print the PDF prescription or display it on your phone at any EU pharmacy. The pharmacist will scan the QR code or verify the digital signature and dispense your medication.

Is it legal to get the medication online in my country via Hi-Doctor?

Yes, it is legal. All prescriptions are issued by EU-licensed doctors following a medical review, and the REMPE prescription is valid across the entire European Union under cross-border healthcare directives.

How long does the prescription take?

Once you complete your medical questionnaire and payment, an EU-licensed doctor reviews your case. If approved, your REMPE prescription (PDF file) is issued in under 24 hours.

Is my data private?

Yes, your privacy is paramount. All your personal and medical data is handled with the strictest confidentiality, fully compliant with GDPR regulations. Our platform uses auditable, private chat for all communication.

How much does it cost?

The online consultation costs a flat €25. This fee covers the doctor's review of your case and, if appropriate, the issuance of your REMPE prescription. There are no hidden costs, and you get a full refund if the doctor cannot prescribe.