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Telehealth Regulations in Europe: Are Online Prescriptions Legal?

Written by Hi Doctor editorial teamPublished 9 April 2026

Looking for a prescription for your medication online in the EU? Yes, you can get it through a licensed EU doctor. Hi-Doctor offers online consultations for just €25, with a prescription issued in under 24 hours, valid at any EU.

Telehealth Regulations in Europe: Are Online Prescriptions Legal? —
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DIRECT ANSWER

An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.

Doctor reply in under 2 hours

Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.

EU-licensed doctors

Every case is reviewed by an EU-licensed doctor.

Electronic prescription

Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.

Telehealth Regulations in Europe: Are Online Prescriptions Legal?

Yes, you can get your medication prescription online from an EU-licensed doctor. If you're searching for a convenient, fast, and legal way to access your medication, Hi-Doctor provides a clear path. For just €25, an EU-licensed doctor reviews your case, and if appropriate, issues a prescription in under 24 hours. This prescription is valid at any pharmacy across the entire EU — fast, legal, and hassle-free.

How it works: get your medication prescription in 4 steps

  1. Fill out the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee. This helps our doctors understand your health needs.
  2. A licensed EU doctor reviews your case in private. If the doctor determines the treatment is NOT appropriate for you, your €25 fee is refunded automatically — there's no risk.
  3. If approved, you receive a valid electronic prescription (PDF file) directly in your Hi-Doctor account and by email within 24 hours. This is Spain's official digital private prescription standard.
  4. Print the PDF or show it on your phone and present it at any pharmacy in the EU (Spain, Portugal, Italy, France, Germany, Netherlands, Belgium, Austria, Ireland, etc.) to collect your medication.

Who qualifies for the medication

Our EU-licensed doctors individually review each case to ensure the medication is safe and appropriate for you. They assess your medical history, current health status, and other factors to determine eligibility. Typically, doctors look for specific health indicators and rule out contraindications. For example, for GLP-1 medications, a certain BMI might be required. The doctor’s priority is always your safety and well-being.

What the medication actually does (and doesn't do)

This medication works by [brief, plain language explanation of mechanism, e.g., 'mimicking a natural hormone that regulates appetite and blood sugar']. It can help you achieve [realistic benefit, e.g., 'better blood sugar control and weight management'] when combined with a healthy lifestyle. It's important to understand that results vary, and this medication is not a 'magic pill'. It supports your health journey, but consistent effort on your part is also crucial for long-term success.

Don't see your condition on Hi-Doctor yet?

Hi-Doctor is continuously onboarding EU-licensed specialists across new conditions. Register your interest and we'll notify you the moment a doctor is available for your case. In the meantime, see how the service works: €25 online consultation, reply within 24 h, full refund if the doctor decides the treatment isn't appropriate.

Discover Hi-Doctor →

Side effects and when to stop

Like all medications, this treatment can have side effects. Common ones might include [list 2-3 common, mild side effects, e.g., 'nausea, mild stomach upset, or headache']. These often subside as your body adjusts. It's vital to report any unusual or severe side effects to a healthcare professional immediately. Your doctor will advise you on when to stop the medication, especially if side effects are persistent or if the treatment is not yielding the desired results.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor offers a modern, patient-centric approach to getting your medication:

  • Speed: Get your prescription in under 24 hours, compared to weeks of waiting for an in-person appointment.
  • Price: A flat €25 online consultation fee, regardless of outcome. No hidden costs or variable private clinic fees. Remember, if the doctor says no, you get your money back.
  • Privacy: Everything happens in a secure, RGPD-compliant, auditable chat within your patient account. No awkward reception desk conversations or crowded waiting rooms.
  • Convenience: Consult with an EU-licensed doctor from your phone or computer, without travel or time off work.
  • Trust: Join over 50,000 satisfied patients. We proudly hold a 4.8 Trustpilot rating.

Your interest guides which specialists we add next.

If your treatment isn't yet among Hi-Doctor's covered specialties, register at hi-doctor.ai so a doctor can notify you the moment we can handle your case. Our EU-licensed doctors issue electronic prescriptions as a PDF valid at any EU pharmacy, and if the doctor decides the treatment isn't appropriate, the €25 consultation fee is refunded automatically.

Register my interest · €25

COMMON QUESTIONS

Frequently asked questions

If the doctor determines the treatment is not appropriate for you, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.

Own your health

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Written by the Hi Doctor editorial team. General information, not individually reviewed by a doctor.

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work