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Telehealth Regulations in Europe: Are Online Prescriptions Legal?

Looking for a prescription for your medication online in the EU? Yes, you can get it through a licensed EU doctor. Hi-Doctor offers online consultations for just €25, with a prescription issued in under 24 hours, valid at any EU.

9 April 2026
Telehealth Regulations in Europe: Are Online Prescriptions Legal?

Telehealth Regulations in Europe: Are Online Prescriptions Legal?

Yes, you can get your medication prescription online from an EU-licensed doctor. If you're searching for a convenient, fast, and legal way to access your medication, Hi-Doctor provides a clear path. For just €25, an EU-licensed doctor reviews your case, and if appropriate, issues a prescription in under 24 hours. This prescription is valid at any pharmacy across the entire EU — fast, legal, and hassle-free.

How it works — get your medication prescription in 4 steps

  1. Fill out the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee. This helps our doctors understand your health needs.
  2. A licensed EU doctor reviews your case in private. If the doctor determines the treatment is NOT appropriate for you, your €25 fee is **refunded automatically** — there's no risk.
  3. If approved, you receive a REMPE electronic prescription (PDF file) directly in your Hi-Doctor account and by email within 24 hours. This is Spain's official digital private prescription standard.
  4. Print the PDF or show it on your phone — present it at **any pharmacy in the EU** (Spain, Portugal, Italy, France, Germany, Netherlands, Belgium, Austria, Ireland, etc.) to collect your medication.

Who qualifies for the medication

Our EU-licensed doctors individually review each case to ensure the medication is safe and appropriate for you. They assess your medical history, current health status, and other factors to determine eligibility. Typically, doctors look for specific health indicators and rule out contraindications. For example, for GLP-1 medications, a certain BMI might be required. The doctor’s priority is always your safety and well-being.

What the medication actually does (and doesn't do)

This medication works by [brief, plain language explanation of mechanism, e.g., 'mimicking a natural hormone that regulates appetite and blood sugar']. It can help you achieve [realistic benefit, e.g., 'better blood sugar control and weight management'] when combined with a healthy lifestyle. It's important to understand that results vary, and this medication is not a 'magic pill'. It supports your health journey, but consistent effort on your part is also crucial for long-term success.

Side effects and when to stop

Like all medications, this treatment can have side effects. Common ones might include [list 2-3 common, mild side effects, e.g., 'nausea, mild stomach upset, or headache']. These often subside as your body adjusts. It's vital to report any unusual or severe side effects to a healthcare professional immediately. Your doctor will advise you on when to stop the medication, especially if side effects are persistent or if the treatment is not yielding the desired results.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor offers a modern, patient-centric approach to getting your medication:

  • Speed: Get your prescription in under 24 hours, compared to weeks of waiting for an in-person appointment.
  • Price: A flat €25 online consultation fee, regardless of outcome. No hidden costs or variable private clinic fees. Remember, if the doctor says no, you get your money back.
  • Privacy: Everything happens in a secure, RGPD-compliant, auditable chat within your patient account. No awkward reception desk conversations or crowded waiting rooms.
  • Convenience: Consult with an EU-licensed doctor from your phone or computer, without travel or time off work.
  • Trust: Join over 50,000 satisfied patients. We proudly hold a 4.8 Trustpilot rating.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the doctor determines the treatment is not appropriate for you, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, this prescription is recognised and valid at any pharmacy in the EU, including France, Germany, Italy, Portugal, Netherlands, Belgium, Austria, and Ireland. You receive a downloadable PDF you can print or show on your phone.

How do I actually collect the medication once I have the prescription?

Simply print the PDF prescription or show it on your phone at any EU pharmacy. The pharmacist will read the QR code or digital signature and dispense your medication.

Is it legal to get the medication online in my country (e.g., France, Germany, Italy)?

Yes, it is legal to obtain your medication online via an EU-licensed doctor who issues a valid REMPE prescription. This adheres to EU cross-border healthcare regulations.

How long does the prescription take?

Once your questionnaire is submitted, an EU-licensed doctor reviews your case. If approved, you will receive your REMPE electronic prescription (PDF) in your Hi-Doctor account and by email within 24 hours.

Is my data private?

Yes, your privacy is our top priority. Hi-Doctor is fully RGPD-compliant, ensuring all your personal and medical data is handled with the highest level of security and confidentiality. All communications happen within your private, auditable in-app chat.

How much does it cost?

The online consultation fee is a flat €25. This fee covers the doctor's review of your case. If the doctor determines the treatment is not appropriate, your €25 is fully refunded.

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