Online Prescriptions in the EU: A Legal Guide

Searching for how to get an online prescription in Spain or any other EU country? Yes, you can get your medication through a licensed EU doctor, quickly and without a clinic visit. Hi-Doctor connects you with EU-licensed medical professionals who review your case individually. For a flat €25 online consultation fee, you could receive a valid REMPE electronic prescription in under 24 hours, accepted at any pharmacy in the EU. There's no risk — if the doctor determines the treatment is not appropriate for you, your €25 fee is fully refunded.

How it works — get your medication prescription in 4 steps

1. Fill the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
2. A licensed EU doctor reviews your case in private. If the doctor decides the treatment is not appropriate, your €25 is refunded automatically — no risk.
3. If approved, you receive a REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect the medication.

Who qualifies for the medication

Here's what the doctor looks for in your case to determine if the medication is appropriate for you. Eligibility criteria typically include specific medical conditions or health goals. For example, some medications may require a certain Body Mass Index (BMI) or other health indicators to ensure safe and effective use. Contraindications, such as pre-existing health conditions or interactions with other medications you are taking, will also be carefully assessed by the EU-licensed doctor during the review of your medical questionnaire.

What the medication actually does (and doesn't do)

This medication works by [Explain mechanism in plain language, e.g., regulating blood sugar, reducing appetite, etc.]. It is designed to [state primary benefit, e.g., help manage type 2 diabetes, support weight loss]. While many patients experience positive results, it's important to have realistic expectations. The medication works best when combined with a healthy lifestyle, and results can vary. It's not a magic bullet and doesn't replace the need for diet and exercise.

Side effects and when to stop

Like all medications, this treatment can cause side effects. Typical side effects may include [list 2-3 common, mild side effects, e.g., nausea, mild headache, digestive upset]. These are often mild and temporary as your body adjusts. However, it's crucial to be aware of red flags that require immediate medical attention, such as [list 1-2 serious but rare side effects, e.g., severe abdominal pain, allergic reaction]. Always follow your doctor's instructions, and if you experience concerning side effects, contact a healthcare professional or stop the medication as advised.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor for your online prescription in the EU offers significant advantages over traditional in-person visits:

• Speed: Get your prescription in under 24 hours with Hi-Doctor, compared to weeks of waiting for a clinic appointment.
• Price: A flat €25 online consultation fee with Hi-Doctor, versus variable and often higher private-clinic fees.
• Privacy: Everything happens securely within the Hi-Doctor app – no waiting rooms, no reception desks, just private, RGPD-compliant chat.
• Convenience: Access an EU-licensed doctor from your phone, anywhere, anytime, without city-centre travel.

Join over 50,000 satisfied patients who trust Hi-Doctor, reflected in our 4.8 Trustpilot rating.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the doctor determines the treatment is not appropriate for you, the €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved, making it a no-risk consultation.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, any EU pharmacy (France, Germany, Italy, Portugal, Netherlands, Belgium, Austria, Ireland, etc.) is legally obliged to dispense from it. You receive a downloadable PDF you can print and present at the counter.

How do I actually collect the medication once I have the prescription?

Once you receive your REMPE prescription as a PDF, simply print it out or show it on your phone at any EU pharmacy. The pharmacist will read the QR code or digital signature and dispense your medication.

Is it legal to get the medication online in my country?

Yes, it is legal to obtain your medication online via an EU-licensed doctor who issues a valid REMPE prescription. This process complies with EU cross-border healthcare directives, ensuring its legality across all member states.

How long does the prescription take?

After completing your medical questionnaire, an EU-licensed doctor reviews your case. If approved, you will receive your electronic prescription within 24 hours.

Is my data private?

Yes, your data is completely private and secure. Hi-Doctor is fully RGPD-compliant, ensuring all your medical and personal information is handled with the strictest confidentiality within our auditable chat system.

How much does it cost?

The online consultation fee is a flat €25. This covers the doctor's review of your case. If the doctor finds the treatment appropriate, you receive a prescription; otherwise, your fee is refunded.