Navigating Pharmacy Prescriptions in Europe: Your Guide

Looking to get a prescription for your medication online in Europe? Yes, you can. Hi-Doctor connects you with EU-licensed doctors who can assess your needs and issue a valid REMPE electronic prescription in under 24 hours. The consultation fee is a flat €25, and if the doctor determines the treatment is not appropriate, your money is refunded. This prescription is valid at any pharmacy across the EU, making it simple to get your medication.

How it works — get your medication prescription in 4 steps

1. Fill out the online medical questionnaire (2-3 minutes) and pay the €25 consultation fee.
2. An EU-licensed doctor privately reviews your case. If the doctor decides the treatment is not appropriate, your €25 is refunded automatically — no risk.
3. If approved, you receive a REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect your medication.

Who qualifies for the medication

When you seek an online prescription for medications like Ozempic, Wegovy (semaglutide), or Mounjaro (tirzepatide), the EU-licensed doctor assesses your medical history and current health status. For weight management medications, they typically look for a Body Mass Index (BMI) of 30 or higher, or a BMI of 27 or higher with at least one weight-related comorbidity such as type 2 diabetes, high blood pressure, or high cholesterol. Contraindications, such as a personal or family history of medullary thyroid carcinoma or Multiple Endocrine Neoplasia syndrome type 2 (MEN 2), are carefully reviewed to ensure your safety. The doctor's goal is to determine if the medication is medically appropriate and safe for you.

What the medication actually does (and doesn't do)

Medications like semaglutide (Ozempic, Wegovy) and tirzepatide (Mounjaro) are GLP-1 receptor agonists, with tirzepatide also activating GIP receptors. They work by mimicking natural hormones that regulate appetite and blood sugar. This leads to reduced hunger, increased feelings of fullness, and slower gastric emptying. As a result, you eat less and lose weight. Realistic timelines for results vary; significant weight loss typically begins after 8-12 weeks, with optimal results often seen after 4-6 months of consistent use. It's important to understand these medications are an aid to weight loss, not a magic bullet. They are most effective when combined with diet and exercise, and they do not replace the need for healthy lifestyle changes.

Side effects and when to stop

Like all medications, GLP-1 receptor agonists can cause side effects. Common side effects include nausea, vomiting, diarrhoea, constipation, and abdominal pain, especially when starting treatment or increasing dosage. These often lessen over time. More serious, but rare, side effects can include pancreatitis, gallbladder problems, and kidney issues. You should stop the medication and seek immediate medical attention if you experience severe abdominal pain, persistent vomiting, or symptoms of an allergic reaction. Your Hi-Doctor physician will guide you on managing side effects and recognising red flags, ensuring your treatment is as safe as possible.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor for your medication prescription offers significant advantages over traditional clinic visits. With Hi-Doctor, you avoid waiting weeks for an appointment; an EU-licensed doctor reviews your case and issues a prescription in under 24 hours. The cost is a transparent €25 flat fee, compared to variable and often higher private clinic fees. Your privacy is paramount: everything happens securely within the app, avoiding reception desks and waiting rooms. This convenience means you can manage your health from anywhere, without travel. We've served over 50,000 patients and maintain a 4.8 Trustpilot rating, reflecting our commitment to accessible, high-quality care.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the EU-licensed doctor determines that the treatment is not appropriate for you, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved, making it a risk-free process.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, any EU pharmacy (including those in France, Germany, Italy, Portugal, Netherlands, Belgium, Austria, Ireland, etc.) can legally dispense medication from it. You receive a downloadable PDF that you can print and present at the counter.

How do I actually collect the medication once I have the prescription?

Once you receive your REMPE prescription as a PDF, simply print it or display it on your phone. Take it to any pharmacy in the EU. The pharmacist will read the QR code or digital signature to verify its authenticity and then dispense your medication.

Is it legal to get the medication online in my country?

Yes, it is legal to obtain your medication via an EU-licensed doctor through telemedicine, provided they issue a valid REMPE prescription. This prescription is recognised across all EU member states, allowing you to legally collect your medication in your country or any other EU country.

How long does the prescription take?

After you complete your medical questionnaire and payment, an EU-licensed doctor reviews your case. If approved, you will receive your REMPE electronic prescription as a PDF within 24 hours.

Is my data private?

Yes, your data is fully private and compliant with RGPD regulations. All interactions and medical information are stored securely within your Hi-Doctor account, ensuring confidentiality and auditable chat records.

How much does it cost?

The online consultation with an EU-licensed doctor costs a flat €25. This fee covers the doctor's review, and if a prescription is not issued, you receive a full refund. The cost of the medication itself is paid directly at the pharmacy.