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How to Get Soolantra Online in Genoa

Written by Hi Doctor editorial teamPublished 27 August 2026

Looking to get Soolantra online in Genoa? Learn how Hi-Doctor's EU doctors evaluate rosacea via photos and prescribe advanced compounded alternatives for pharmacy pickup.

How to Get Soolantra Online in Genoa, article cover image
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DIRECT ANSWER

An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.

Doctor reply in under 2 hours

Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.

EU-licensed doctors

Every case is reviewed by an EU-licensed doctor.

Electronic prescription

Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.

If you want to get Soolantra online in Genoa, an EU-licensed doctor can evaluate your rosacea symptoms online without a clinic queue. While standalone Soolantra (ivermectin 1%) is widely searched, Hi-Doctor doctors prescribe advanced topical alternatives, such as a compounded papulopustular gel combining ivermectin 1% with metronidazole 0.75% and niacinamide 2%. A standard dermatology evaluation costs a 40 € one-off consultation fee, with doctors reviewing cases and issuing a cross-border valid electronic prescription within 24 hours when clinically appropriate, which you can present at local pharmacies across Genoa.

Over 50,000 patients have accessed asynchronous medical reviews across the EU, with a 4.8/5 Trustpilot rating for fast, secure doctor consultations.

Redness that keeps coming back deserves a plan.

Add photos to your questionnaire and an EU-licensed doctor works out which rosacea subtype you have before choosing a topical. €40 one-off, answer in under 24 hours.

Start my rosacea consultation →

How it works: get your consultation in 4 steps

Getting your skin assessed by an EU doctor takes only a few minutes from home. Everything runs asynchronously through a secure medical questionnaire with no video calls required.

  1. Complete the medical questionnaire: Describe your skin type, flushing triggers, flare history, and current skincare routine.
  2. Upload clear facial photos: Submit focused photos of the affected areas so the doctor can assess lesion types and inflammatory severity.
  3. Medical review in under 24 hours: An EU-licensed doctor evaluates your submission and, when clinically appropriate, issues an official valid electronic prescription.
  4. Present your prescription at the pharmacy: Download the PDF containing the required identification fields under Commission Implementing Directive 2012/52/EU and take it to any pharmacy in Genoa or across the EU.
Process diagram showing Fill Questionnaire & Upload Photos, then EU Doctor Reviews Case, then REMPE Prescription PDF Issued <24h, then 40 EUR Fee Refunded in Full, then Present PDF at Pharmacy in Genoa

Who qualifies

Online rosacea consultations are designed for adults experiencing mild-to-moderate facial redness, inflammatory bumps, or persistent flushing. Patients must upload clear photos for clinical verification before any treatment is considered.

Editorial still life illustrating Who qualifies
Who qualifies
  • Eligible conditions: Papulopustular rosacea (inflammatory papules and pustules) and erythematotelangiectatic rosacea (central facial erythema).
  • Compounded formulary: Hi-Doctor does not prescribe standalone Soolantra; doctors prescribe custom compounded topicals (such as ivermectin 1% + metronidazole 0.75% + niacinamide 2%) or azelaic acid 15% gel.
  • In-person referrals: Ocular rosacea, rhinophyma, severe nodular disease, and requests for oral isotretinoin or oral antibiotics require an in-person specialist visit.

If the reviewing doctor determines that your condition requires in-person dermatological evaluation or that prescription topicals are not clinically suitable, the 40 EUR consultation fee is refunded in full.

What Soolantra actually does

Soolantra contains 1% ivermectin, an active ingredient targeting microscopic Demodex mites that inhabit human hair follicles and contribute to rosacea inflammation. It provides dual antiparasitic and anti-inflammatory activity to reduce inflammatory lesions on the central face.

Treatment Option Active Ingredients Primary Clinical Target Typical Response Window
Soolantra (Reference) Ivermectin 1% Demodex density & inflammation 4 to 12 weeks
Compounded Papulopustular Gel Ivermectin 1% + Metronidazole 0.75% + Niacinamide 2% Mite burden, microbial load & skin barrier 3 to 8 weeks
Azelaic Acid Gel Azelaic Acid 15% Follicular hyperkeratosis & redness 4 to 8 weeks
Compounded Erythema Cream Metronidazole 0.75% + Niacinamide 4% + Azelaic 10% + Allantoin 0.5% Persistent central redness & irritation 4 to 10 weeks

Rosacea is a chronic vascular and inflammatory condition that is managed rather than permanently cured. Long-term maintenance and managing daily triggers like ultraviolet exposure, alcohol, spicy foods, heat, and stress remain essential alongside topical therapy.

Side effects and when to stop

Most patients tolerate topical rosacea treatments well, though mild, transient skin reactions can occur during the initial weeks of use. Starting slowly and keeping the skin barrier moisturised helps minimise initial irritation.

  • Common, mild reactions: Mild skin burning, stinging, dryness, or temporary localized redness at application sites.
  • Initial flare: A brief increase in inflammatory bumps may occur during the first 1 to 2 weeks as Demodex mites die off.
  • When to stop: Discontinue use and seek urgent medical attention if you experience severe contact dermatitis, facial swelling, eye burning, or hives.

Why Hi-Doctor vs. walking into a clinic

Booking an in-person dermatology visit in Genoa often involves weeks of waiting for an open slot. Hi-Doctor provides a direct, private alternative handled entirely under EU data-protection law (GDPR).

Editorial still life illustrating Why Hi-Doctor vs. walking into a clinic
Why Hi-Doctor vs. walking into a clinic

Under Directive 2011/24/EU, prescriptions issued by an EU-licensed doctor can be presented across Member States, where the pharmacist reviews the prescription and may dispense the medication.

A doctor reviews within 24 hours and issues a prescription when clinically appropriate. You receive a downloadable the valid electronic prescription PDF in your account and via email, ready to present at your local Italian pharmacy without leaving your home.

Rosacea is controlled, not cured: start properly.

Fill in the online questionnaire and upload photos. An EU-licensed doctor decides whether a topical such as azelaic acid or a compounded metronidazole or ivermectin formula fits your case, and issues a valid electronic prescription in under 24 hours if it does. No prescription means a full €40 refund.

Start consultation · €40 one-off

COMMON QUESTIONS

Frequently asked questions

No. Hi-Doctor does not prescribe standalone Soolantra. Instead, doctors evaluate whether a compounded multi-ingredient gel (ivermectin 1% + metronidazole 0.75% + niacinamide 2%) or azelaic acid 15% gel is clinically suitable for your rosacea subtype.

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Written by the Hi Doctor editorial team. General information, not individually reviewed by a doctor.

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work