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How to Get Epiduo Online in Galway

Written by Hi Doctor editorial teamPublished 26 August 2026

Learn how to get an Epiduo consultation online in Galway. EU-licensed doctors review your case within 24 hours. 40 € one-off fee, fully refunded if no prescription is issued.

How to Get Epiduo Online in Galway, article cover image
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DIRECT ANSWER

An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.

Doctor reply in under 2 hours

Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.

EU-licensed doctors

Every case is reviewed by an EU-licensed doctor.

Electronic prescription

Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.

If you want to treat active acne with Epiduo in Galway, you can request an assessment through an online consultation rather than waiting weeks for an in-person GP appointment. An EU-licensed doctor reviews your medical questionnaire and uploaded skin photos asynchronously. If clinically appropriate, a valid electronic prescription is issued in under 24 hours for a flat 40 € consultation fee, which can be presented at any EU pharmacy.

Key takeaways:

  • Flat fee: 40 € one-off medical consultation for dermatology.
  • No prescription, no fee: The 40 EUR consultation fee is refunded in full if the doctor does not issue a prescription.
  • Fast review: A doctor reviews within 24 hours and issues a prescription when clinically appropriate.
  • Cross-border standard: Approved prescriptions use Spain's official the valid electronic prescription system and comply with Directive 2011/24/EU.

Over 50,000 patients have accessed asynchronous medical consultations across Europe, backed by a 4.8 out of 5 Trustpilot rating.

Tired of guessing which acne product to try next?

Upload a few photos with your questionnaire and an EU-licensed doctor grades the type and severity, then decides whether a prescription topical is appropriate. €40 one-off, answer in under 24 hours.

Start my acne consultation →

How it works: get your consultation in 4 steps

The entire process takes place online without video calls or telephone appointments.

  1. Complete the questionnaire: You provide your medical history, previous acne treatments, and upload clear photos of the affected skin.
  2. Clinical evaluation: An EU-licensed doctor reviews your photos and clinical profile to determine whether topical Epiduo is appropriate.
  3. Prescription issuance: If approved, the doctor issues an official valid electronic prescription PDF inside your secure account and notifies you by email in under 24 hours. If treatment is not suitable, the 40 EUR consultation fee is refunded in full.
  4. Pharmacy presentation: You download or print the PDF to present at your chosen pharmacy in Galway or elsewhere in the EU.
Process diagram showing Complete Online Questionnaire & Upload Photos, then EU Doctor Clinical Review <24h, then REMPE Prescription PDF Issued to Account, then Full 40 EUR Consultation Fee Refund, then Present PDF at Pharmacy

Who qualifies

Epiduo is suitable for adults and adolescents aged 12 years and older who experience mild to moderate inflammatory acne, comedones (blackheads and whiteheads), or papulopustular breakouts. The doctor uses your uploaded photos and answers to confirm eligibility.

Editorial still life illustrating Who qualifies
Who qualifies

Hi-Doctor provides topical acne consultations only. Certain severe presentations cannot be safely managed through an online platform and are referred to in-person care:

  • Severe nodulocystic or conglobate acne
  • Acne causing widespread permanent scarring
  • Cases requiring systemic treatment (oral isotretinoin, oral antibiotics, or hormonal therapy)
  • Patients with known hypersensitivity to adapalene or benzoyl peroxide

What Epiduo actually does

Epiduo combines two active ingredients in a fixed-dose topical gel: adapalene 0.1% and benzoyl peroxide 2.5%. It treats active lesions while preventing microcomedone formation without promoting bacterial resistance.

  • Adapalene 0.1%: A stable, third-generation topical retinoid that modulates cellular differentiation and normalises follicular keratinisation. It clears blocked pores and reduces inflammation.
  • Benzoyl Peroxide 2.5%: An oxidising antibacterial agent that directly reduces Cutibacterium acnes populations and exerts mild keratolytic activity without causing antibiotic resistance.

Retinoid purging and mild peeling often appear between weeks 2 and 6 of treatment. Meaningful clinical improvement is formally evaluated at 12 weeks.

Topical Formulation Primary Actives Mechanism Application Frequency
Epiduo Gel Adapalene 0.1% + Benzoyl Peroxide 2.5% Comedolytic, anti-inflammatory, and bactericidal Once nightly
Duac Gel Clindamycin 1% + Benzoyl Peroxide 3% or 5% Antibacterial and anti-inflammatory (max 12 weeks) Once nightly
Skinoren / Finacea Azelaic Acid 15% Comedolytic, antibacterial, reduces post-inflammatory pigment Twice daily

Side effects and when to stop

Local cutaneous reactions are common during the first month as your skin adapts to adapalene and benzoyl peroxide. Most symptoms are mild to moderate and resolve over time.

Common expected reactions include:

  • Dryness, scaling, and mild peeling
  • Erythema (skin redness) and localized burning or stinging sensations
  • Increased sensitivity to sunlight (UV exposure)

Apply a pea-sized amount once nightly to clean, dry skin, followed by a non-comedogenic moisturiser to minimise irritation. Use a broad-spectrum sunscreen (SPF 30 or higher) every morning. Stop using the gel immediately and seek urgent medical evaluation if you experience severe blistering, facial swelling, or symptoms of an allergic reaction.

Why Hi-Doctor vs. walking into a clinic

Securing a GP appointment in Galway can involve long waitlists and consultation charges ranging from 50 € to 70 € or more. Hi-Doctor offers a streamlined, private alternative for non-emergency dermatology needs.

Editorial still life illustrating Why Hi-Doctor vs. walking into a clinic
Why Hi-Doctor vs. walking into a clinic
  • No appointment waitlists: Complete your questionnaire anytime from your phone or computer.
  • Under 24-hour turnaround: A doctor reviews your case promptly and issues a prescription when clinically appropriate.
  • Full fee refund policy: The 40 EUR consultation fee is refunded in full if the doctor does not issue a prescription.
  • EU-wide standard: Spain's valid electronic prescription carries all mandatory fields under Commission Implementing Directive 2012/52/EU for cross-border recognition under Directive 2011/24/EU.
  • Strict GDPR compliance: Your health records and photos remain private and encrypted.

A doctor reads your photos, not a quiz result.

Complete the online questionnaire and add photos of the affected skin. An EU-licensed doctor reviews both and, if a topical treatment is clinically appropriate, issues a valid electronic prescription in under 24 hours. If no prescription is issued, the €40 fee is refunded in full.

Start consultation · €40 one-off

COMMON QUESTIONS

Frequently asked questions

Under Directive 2011/24/EU, prescriptions issued by an EU-registered doctor can be presented at any EU pharmacy, including those in Ireland. The pharmacist reviews the valid electronic prescription PDF and may dispense a locally marketed equivalent. Pharmacists retain the professional discretion to refuse dispensing under local regulations.

Own your health

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Written by the Hi Doctor editorial team. General information, not individually reviewed by a doctor.

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work