Traveling with Prescription Medications: EU Rules and Tips

Traveling in the EU and need a prescription for your medication? You can get your prescription online, reviewed by an EU-licensed doctor, without an in-person clinic visit. Hi-Doctor offers a fast, secure, and affordable way to obtain a valid REMPE electronic prescription accepted at any pharmacy across the European Union. For just €25, an EU-licensed doctor reviews your case, and if appropriate, you'll receive your prescription in under 24 hours. If the doctor determines the treatment is not suitable for you, your €25 fee is refunded automatically — no risk.

How it works — get your medication prescription in 4 steps

1. Fill out a short online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
2. A licensed EU doctor reviews your case in private. If the doctor decides the treatment is not appropriate, your €25 is refunded automatically — no risk.
3. If approved, you receive a REMPE electronic prescription (a downloadable PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect your medication.

Who qualifies for the medication

Eligibility for any medication is determined by our EU-licensed doctors based on your individual health profile. They consider factors like your medical history, current health status, and any contraindications. For example, some medications have specific BMI requirements or are not suitable if you have certain pre-existing conditions. Our doctors ensure the treatment is safe and appropriate for you.

What the medication actually does (and doesn't do)

The medication works by [Explain mechanism in plain language, e.g., regulating blood sugar, reducing appetite, etc.]. Patients typically begin to see effects within [realistic timeline, e.g., a few weeks], though individual results vary. It's important to understand that this medication is part of a comprehensive treatment plan and not a standalone solution. It supports your health goals but doesn't offer instant or guaranteed results without adherence to medical advice.

Side effects and when to stop

Like all medications, this treatment can have side effects. Common side effects may include [list 2-3 common, mild side effects, e.g., nausea, headache]. These are usually mild and temporary. However, if you experience severe symptoms such as [list 1-2 red flag symptoms, e.g., severe abdominal pain, allergic reaction], you must stop the medication immediately and seek medical attention. Your Hi-Doctor will provide detailed information on side effects and when to discontinue use if a prescription is issued.

Why Hi-Doctor vs. walking into a clinic

Hi-Doctor offers a superior alternative to traditional clinic visits, especially when you need a prescription while traveling in the EU:

• Speed: Get your prescription in under 24 hours, compared to weeks for an in-person appointment.
• Price: A flat €25 consultation fee, unlike variable and often higher private clinic fees.
• Privacy: All interactions happen securely within your Hi-Doctor account, ensuring complete discretion without reception desks or waiting rooms.
• Convenience: Access medical care from your phone, anywhere in the EU, saving you travel time and hassle.

With over 50,000 patients served and a 4.8 Trustpilot rating, Hi-Doctor provides reliable, patient-centred care.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If our EU-licensed doctor determines the treatment is not appropriate for your case, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved, making it a risk-free consultation.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, any EU pharmacy (including those in France, Germany, Italy, Portugal, Netherlands, Belgium, Austria, Ireland, etc.) is legally obliged to dispense medication from it. You receive a downloadable PDF that you can print and present at the counter.

How do I actually collect the medication once I have the prescription?

Once you receive your REMPE prescription as a PDF, simply print it out or show it on your phone at any pharmacy in the EU. The pharmacist will scan the QR code or verify the digital signature and dispense your medication.

Is it legal to get a prescription online in the EU?

Yes, it is legal to obtain a prescription online in the EU through an EU-licensed doctor. Hi-Doctor operates under strict EU medical guidelines, and the REMPE prescription issued is fully compliant with cross-border prescription directive 2011/24/EU, making it valid across the entire European Union.

How long does the prescription take?

Our EU-licensed doctors review your case and, if appropriate, issue your REMPE electronic prescription within 24 hours of your consultation. You'll receive it as a PDF in your Hi-Doctor account and via email.

Is my data private?

Yes, your privacy is paramount. Hi-Doctor is fully RGPD-compliant. All your medical information and chat communications are securely handled within your private account, ensuring confidentiality and data protection.

How much does it cost?

The online consultation with an EU-licensed doctor costs a flat €25. This fee covers the doctor's review of your case and the issuance of a prescription if deemed appropriate. There are no hidden costs, and if treatment is not approved, you get your money back.