Can caída del cabello be treated through an online consultation?

Yes. An EU-licensed doctor reviews your case based on the 5–8 minute clinical questionnaire you complete. If there's an indication, you receive a REMPE prescription within 24 hours; if not, the doctor will tell you and the consultation fee is fully refunded.

How much does the consultation cost?

The consultation is €25. If the doctor decides you are not a candidate for treatment, the full fee is refunded — you only pay if the prescription is issued.

Is the prescription valid at other EU pharmacies?

Yes. REMPE is a Spanish electronic prescription recognised at all 27 EU member-state pharmacies under Directive 2011/24/EU. In Spain the QR is scanned; elsewhere in the EU the pharmacist dispenses the locally-marketed equivalent of the same active ingredient.

An EU-licensed doctor — never an automated algorithm. Their licence number is recorded on the REMPE prescription so any pharmacy can verify it.

How quickly do I receive a response?

Within 24 hours, often the same day. The reply lands in your private account and — if a prescription is issued — you'll find it there as well, plus an email notification.

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HAIR LOSS · ESTONIA

Hair loss · Estonia.

A doctor licensed in Spain reviews your case online. REMPE prescription valid at any pharmacy in UE · EU-27. Hair loss has multiple causes: genetics, stress, nutritional deficiencies. A doctor helps you prioritise.

Start consultation View category · Hair growth