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Reporting Side Effects in the EU: A Patient's Guide

Report medication side effects in the EU and contribute to patient safety. Learn how to report to national agencies or your doctor. Understand the importance of your role in pharmacovigilance and how Hi-Doctor.

6 April 2026
Reporting Side Effects in the EU: A Patient's Guide —

DIRECT ANSWER

An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue a prescription that is valid across the EU.

Less than 4 hours on average

Prescription issued in less than 4 hours on average if approved.

EU-licensed doctors

Every case is reviewed by a licensed clinician.

Valid across the EU

Approved prescriptions can be used at any EU pharmacy.

In this article

Experiencing side effects from medication can be concerning. This guide explains how to report them in the EU and how Hi-Doctor.ai prioritizes your safety when you seek a medication prescription online. With Hi-Doctor.ai, you can get a medication prescription from an EU-licensed doctor in under 24 hours for just €25, valid at any EU pharmacy. If the doctor determines the treatment is not appropriate, you get your money back – no risk.

How it works – get your medication prescription in 4 steps

  1. Fill the online medical questionnaire: It takes 2–3 minutes. Then, pay the €25 consultation fee.
  2. A licensed EU doctor reviews your case: Your case is reviewed privately. If the doctor determines the treatment is NOT appropriate for you, your €25 fee is refunded automatically – you pay nothing.
  3. Receive your electronic prescription: If approved, you get a REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
  4. Collect your medication at any EU pharmacy: Print the PDF or show it on your phone. Present it at any pharmacy in the EU (Spain, Portugal, Italy, France, Germany, Netherlands, Belgium, Austria, Ireland, etc.) to collect your medication.

Who qualifies for the medication

Our EU-licensed doctors individually review your case to ensure the medication is safe and appropriate for you. They assess your medical history, current health status, and any contraindications. For GLP-1 medications like semaglutide or tirzepatide, doctors typically look for a specific BMI range (e.g., BMI ≥30 kg/m² or BMI ≥27 kg/m² with weight-related comorbidities) and an absence of certain conditions like a personal or family history of medullary thyroid carcinoma or Multiple Endocrine Neoplasia syndrome type 2 (MEN 2).

What the medication actually does (and doesn't do)

Medications like GLP-1 agonists work by mimicking a natural hormone that targets areas of the brain involved in appetite regulation. This helps you feel fuller, reduces hunger, and can lead to lower calorie intake and weight loss. It's important to understand that these medications are most effective when used as part of a comprehensive program that includes diet and exercise. They are not a 'magic bullet' and do not guarantee specific weight loss results without lifestyle changes. Realistic timelines for noticeable effects vary by individual but typically involve several weeks to months of consistent use.

Side effects and when to stop

As with any medication, side effects can occur. Common side effects for GLP-1 agonists often include gastrointestinal issues such as nausea, vomiting, diarrhoea, or constipation, especially when first starting treatment or increasing the dose. These are usually mild and temporary. More serious, but rare, side effects can include pancreatitis, gallbladder problems, kidney problems, or severe allergic reactions. You should stop the medication and seek immediate medical attention if you experience severe abdominal pain, persistent vomiting, yellowing of the skin or eyes, or signs of a serious allergic reaction like swelling of the face or throat, or difficulty breathing. Always discuss any concerning symptoms with your doctor.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor.ai offers significant advantages over traditional in-person clinic visits:

  • Speed: Receive your REMPE electronic prescription in under 24 hours, compared to weeks of waiting for a clinic appointment.
  • Price: A flat €25 online consultation fee – transparent and affordable, with a money-back guarantee if treatment is not appropriate. Private clinic fees can vary widely.
  • Privacy: All interactions happen within your secure, RGPD-compliant Hi-Doctor account. No waiting rooms, no reception desks, complete discretion.
  • Convenience: Access an EU-licensed doctor from anywhere, anytime, using your phone or computer. Avoid travel and time off work.
  • Trust: Join over 50,000 satisfied patients. We hold a 4.8 Trustpilot rating, reflecting our commitment to quality care and patient satisfaction.

COMMON QUESTIONS

Frequently asked questions

If the EU-licensed doctor determines the treatment is not appropriate for you, the €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.

Licensed EU doctors
Doctor review in less than 2 hours on average
50,000+ patients served
Secure patient account

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