Weight loss, from home
An EU-licensed doctor reviews your answers in under 2 hours on average. If they do not approve treatment, we refund the full amount.
A prescription is only issued when clinically appropriate. Not everyone is eligible.
Medical follow-up, for a clear fee.
Your fee covers your doctor, not the medicine or in-person tests. The medicine is paid at your pharmacy, at the price it sets.
- Doctor consultationAn EU-licensed doctor reviews your answers and history.
- Review with your doctor every 28 daysBefore every renewal, your doctor reviews how you are doing. Nothing changes automatically.
- Private chat with your doctorReplies in under 2 hours on average, including side effects.
- E-prescription recognised in the EU, if appropriateTake it to the pharmacy you choose; each pharmacy decides whether it can dispense it.
- Cancel anytimeNo contract. Refunded in full if a doctor says no.
Three steps, one doctor's decision
Answer the questionnaire
A short health questionnaire from your phone.
A doctor reviews your case
Individually, by an EU-licensed doctor.
Treatment only if appropriate
If the doctor approves, an e-prescription recognised in the EU, for the pharmacy you choose.
What the guidelines say
Obesity is treated as a chronic disease
Obesity is a chronic disease, and European clinical guidelines recommend treating it with medical follow-up, together with diet and physical activity. Your doctor explains which options exist for you.
- A chronic disease, with long-term follow-up
- Always alongside diet and physical activity
- Your doctor decides whether a treatment suits you
Source: European Association for the Study of Obesity (EASO) guidance.
What our patients say
This may not be right for you if…
You're under 18, pregnant or breastfeeding, have a current or past eating disorder, or your BMI is below the safe threshold. The questionnaire checks this first.
Weight loss
- The fee covers the doctor's time and follow-up
- Your doctor reviews your progress at every renewal
- Ongoing care in your private chat
- Cancel anytime
Full refund if a review is not approved
If your review is not approved, we issue a full refund of that period's fee within 48 hours, automatically. Your bank may take 3 to 5 business days to show it.
What to know before your consultation
Who the weight consultation suits
The weight consultation is for adults living with obesity, or with overweight and a weight-related health condition such as high blood pressure. It is not suitable during pregnancy or breastfeeding, or if you are trying to conceive. Some health histories need in-person care, and in that case the doctor tells you and your consultation fee is refunded. The service does not replace emergency care: for urgent symptoms, call 112.
How the weight consultation works
You answer an online questionnaire about your weight, your health history and anything you currently take. An EU-licensed doctor reviews your answers, may ask follow-up questions in the private chat in your account, and decides whether treatment is appropriate. If it is, you receive an e-prescription to use at a pharmacy of your choice, where you pay for the treatment separately. If it is not, the doctor explains why and your fee is refunded.
Ongoing support from your doctor
Weight management works best as a long-term plan, so your doctor stays with you after the first decision. Before each renewal they review your progress and how you feel, and nothing changes automatically. You can message your doctor in the private chat whenever a question or a new symptom comes up. You can cancel your plan at any time from your account.
Common questions
What can the doctor propose?
Who is eligible?
What are the most common side effects?
How much does it cost?
Can I cancel?
What if I'm not approved?
Start with a 5-minute questionnaire
A doctor reviews your case in under 2 hours on average. If the doctor does not approve treatment, we refund the full amount.
Start consultationIf the doctor cannot treat you online, we refund the full amount.