hi-doctor.ai

Regulation and Legal Notice

Last updated: November 27, 2025

Legal Notice

HI DOCTOR AI, SOCIEDAD LIMITADA, a limited company registered in Spain with Tax ID B23893027, is responsible for the website hi-doctor.ai.

Registered Address:

  • HI DOCTOR AI, SOCIEDAD LIMITADA
  • CALLE LOPE DE RUEDA NUM 27, PUERTA CENTRO IZQUIERDA
  • MADRID, 28009, Spain

Contact:

1. Medical Regulation

hi-doctor.ai operates as a telemedicine platform in compliance with applicable healthcare regulations:

Healthcare Activity

  • Our medical team consists of physicians registered and licensed to practice medicine by their respective Medical Councils within the European Union
  • Medical activity is conducted in accordance with applicable healthcare laws and regulations
  • Electronic prescriptions issued by our physicians are valid throughout the European Union and are recognized in Spain under Directive 2011/24/EU on cross-border healthcare

Telemedicine Framework

Our telemedicine services comply with:

  • Law 41/2002 on Patient Autonomy and Rights regarding clinical information and documentation
  • Royal Decree 1718/2010 on medical prescriptions and dispensing orders
  • General Data Protection Regulation (GDPR) (EU) 2016/679 for personal data protection
  • Organic Law 3/2018 on Personal Data Protection and Digital Rights Guarantee (LOPDGDD)

Limitations of Telemedicine

Telemedicine is not appropriate for all medical conditions. Our service:

  • Is limited to conditions that can be safely assessed without physical examination
  • Does not provide emergency medical services
  • Does not replace the need for in-person medical care when required
  • Requires honest and accurate information from patients for safe prescribing

2. Data Hosting and Protection

We take the protection of your personal and health data seriously:

Data Protection Compliance

  • We comply with GDPR (Regulation (EU) 2016/679) and Spanish LOPDGDD (Organic Law 3/2018)
  • HI DOCTOR AI, SOCIEDAD LIMITADA acts as the data controller
  • Personal data is processed lawfully, fairly, and transparently

Technical Security Measures

  • Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Secure Hosting: Data is hosted in secure data centers within the European Economic Area
  • Access Controls: Strict access controls and authentication measures
  • Regular Audits: Security assessments and vulnerability testing
  • Backup Systems: Regular backups to ensure data availability

Health Data

Health data is classified as special category data under GDPR. We process this data based on:

  • Your explicit consent
  • The necessity for medical treatment purposes
  • Legal obligations for healthcare providers

For more information, see our Privacy Policy.

3. Conditions of Use

By using our website and services, you agree to:

  • Use the platform lawfully and in accordance with our Terms and Conditions
  • Provide accurate and truthful information
  • Not attempt to access areas of the platform you are not authorized to access
  • Not interfere with the proper functioning of the website
  • Not use automated systems to access the platform without permission

4. Intellectual Property

All intellectual property rights in this website belong to HI DOCTOR AI, SOCIEDAD LIMITADA or our licensors, including:

  • Website design and layout
  • Logos and trademarks
  • Text content and articles
  • Graphics, images, and multimedia
  • Software and source code

You may not reproduce, distribute, modify, or create derivative works without our express written consent.

5. Limitation of Liability

To the maximum extent permitted by law:

  • We provide the website and services "as is" without warranties beyond those required by law
  • We are not liable for indirect, consequential, or incidental damages
  • We do not guarantee uninterrupted or error-free access to the website
  • We are not responsible for third-party content linked from our website

Nothing in this section excludes our liability for death or personal injury caused by negligence, fraud, or any matter where exclusion is prohibited by law.

6. Applicable Law and Jurisdiction

This website and its content are governed by Spanish law. Any dispute arising from the use of this website shall be submitted to the exclusive jurisdiction of the courts of Madrid, Spain.

7. Regulatory Authorities

For healthcare-related matters, relevant regulatory authorities include:

For data protection matters:

8. Contact

For any questions about our regulation or this legal notice:

  • Company: HI DOCTOR AI, SOCIEDAD LIMITADA
  • Tax ID (NIF): B23893027
  • Address: CALLE LOPE DE RUEDA NUM 27, PUERTA CENTRO IZQUIERDA, MADRID, 28009, Spain
  • Email: hello@hi-doctor.ai

© 2026 HI DOCTOR AI, SOCIEDAD LIMITADA. All rights reserved.

    Regulation & Legal Notice – hi-doctor.ai